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Payouts

Why OTA payouts rarely match your invoices, and how to reconcile them.

Guide

Kenya Plans to Collect Its 2% Tourism Levy at Source

Kenyan short-term rental operators must register with the Tourism Regulatory Authority. A 2% tourism levy deducted by the platforms was due by mid-2026 and had not started by September 2026.

How does Kenya's 2% tourism levy affect my rental? →
Guide

How to Calculate and Record Your Management Fee

Two managers can both charge 20% and pay the same owner different amounts. The difference is the base the fee is charged on. Here is how to choose it, and how Airflow applies it on every owner statement.

How do I calculate and record my management fee? →
Guide

How to Take a Deposit on a Direct Booking

How much to ask for, when the balance should fall due, and the edge case that trips up every booking system: a guest who books inside your own balance window.

How do I take a deposit on a direct booking? →
Guide

What to Do When a Guest Hasn't Paid the Balance

The balance was due last Tuesday and nothing happened. How to chase it, how to reach a guest whose email you never got, and what to automate.

What do I do when a guest hasn't paid the balance? →
Guide

Multi-Currency Airbnb Income in Xero

A foreign-currency booking involves three exchange rates, not one. Which rate belongs on the guest invoice, the payment and the Xero entry, and why.

How do I record foreign-currency Airbnb income in Xero? →
Product

Quote in Their Currency, Bank in Yours

Quote a guest in their currency and keep your books in yours. How Airflow locks the exchange rate, tracks the balance owed, and keeps Xero reconciled.

Can I quote guests in their currency and bank in mine? →
Insights

Who Collects the Money on a Booking.com Stay?

Airbnb collects from the guest and remits. Booking.com usually does not. Why that hides money you are owed, and how to track what each channel collects.

Who collects the money on a Booking.com stay? →
Insights

Why None of Your OTA Payouts Match Your Invoices

Airbnb, Booking.com and VRBO each net fees and commission differently, so OTA payouts rarely match your invoices. Here is why, and how to reconcile cleanly.

Why don't my channel payouts match my invoices? →
Guide

Booking.com Accounting: Why Your Payouts Never Match (and How to Fix It)

Booking.com payout reconciliation explained: the commission-invoice model, VAT on commission, fortnightly payouts, and how to make your bank deposits match your books.

Why don't my Booking.com payouts match? →
Insights

Airbnb Payouts Don't Match Your Invoices — Here's Why

The guest paid €1,200. After Airbnb's ~15% host-only fee and a currency conversion, your bank received £867. Your Xero invoice says something else entirely. Here's what's happening — and how to fix it.

Why don't my Airbnb payouts match my invoices? →
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