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Better reviews. Less effort.

Reviews make or break a booking business. Airflow's Reviews Management add-on helps you collect more reviews, respond faster, and track your reputation — all from one place.

Add Reviews Management View all add-ons

What's included

Everything you need to manage your reputation

Cross-platform tracking

Reviews from Airbnb, Google, Booking.com, and TripAdvisor — all in one timeline. No more checking five different dashboards.

Automated review requests

Automatically ask guests for reviews after checkout. Timed perfectly — when the experience is still fresh but they've had time to settle.

Response templates

Pre-written responses for positive, neutral, and negative reviews. Personalise with guest details and respond in seconds.

Rating trends

Track your average rating over time, by platform, and by resource. See which resources are thriving and which need attention.

Instant notifications

Get notified the moment a new review is posted. Respond quickly to negative reviews before they affect future bookings.

Sentiment analytics

AI-powered sentiment analysis highlights recurring themes — cleanliness, location, communication — so you know what to improve.

How it works

From checkout to five-star review.

Connect your review platforms

Link your Airbnb, Google, Booking.com, and TripAdvisor profiles. Airflow pulls in reviews from all platforms into one unified view.

Automate review requests

After each checkout, Airflow sends a polite review request to your guest at the right time. Templates are customisable and branded to your business.

Monitor, respond, and improve

See all reviews in one timeline. Use response templates to reply quickly. Track your rating trends and sentiment over time from your dashboard.

Why it matters

Reviews drive bookings

Guests read reviews before they book. A consistent stream of positive, responded-to reviews builds trust, improves your search ranking, and directly increases your booking rate.

93% of travellers read reviews before booking
4.5x more bookings for listings with 20+ reviews
72% of guests trust responses from hosts

Pricing

Protect your reputation

$8/resource/mo

Includes cross-platform tracking, automated requests, response templates, and sentiment analytics. No setup fees. Cancel anytime.

Take control of your reputation

Add Reviews Management to any resource for $8/mo. Start collecting better reviews today.

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